Job Description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.Make an Impact byAssist in developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.Support Business Managers for new leads on sales preaching.Working closely with Business Managers to ensure the successful closure of the sales process.Co-ordinate customers with platform vendor, IT & Network teams on customer onboarding, plan creation, platform & network changes.Provide after sales technical support including change requests. Understand customers’ needs and pain points to address the queries and provide suggestions or solutions.Handling customer complaints on technical aspects and perform high level troubleshooting before escalating to network operations.