Job Description
You work backwards from your Partner to define a support strategy, deliver expert advice on AWS services, deliver project and launch planning initiatives along with ongoing improvement of operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:You will build solutions, provide technical guidance and advocate for both partner & customerEnsure AWS environments remain operationally healthy whilst reducing cost and complexityDevelop trusting relationships with both partners & customers, understanding their business needs and technical challengesUsing your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
Responsibilities + Skills
Education
Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
Experience
5+ years Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc.Experience working with Partners or with the ChannelExpertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.)
