Job Description
The Employee Services function within Dyson Business Services (DBS) organization provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing employee administration and payroll services over time to meet the changing needs of the business. This role is critical in transition the existing processes into the standardized ways of working based on Dyson policies.Employee Services Lead is responsible for managing the team of Employee Administration and Payroll Specialist and for the prompt and accurate managing payment of salaries to dedicated region as well as standardizing and simplifying end-to-end processes related to the employee lifecycle to provide consistent user experiences across the enterprise, increase productivity, enhance HR services/capabilities, and accelerate automation solutions.Responsibilities:Supervise, motivate and a lead the Team of Employee Administration and Payroll Specialists.Conduct team performance evaluations assessed against industry standards of speed and cost.Oversee end to end HR service delivery processing including onboarding, job changes, offboarding, payroll and benefits administration.Monitor the quality of the service delivery identifying areas for improvement and increased operational efficiency,Ensure compliance with the local labor law and corporate policiesEnsure that service delivers a positive employee experience by providing prompt, accurate and helpful support to employees and managers.
Responsibilities + Skills
Education
Previous Managerial experienceBackground in service delivery.Commitment to service excellence.Ability to engage and influence team members.Experience with process engineering/re-engineering.
Experience