Job Description
About the Client Services Analyst Role:In this business critical role, you will be responsible for having extensive interactions with the clients, external counterparties, internal teams such as trading desks, sales and technology, both locally and cross regional on regular basis.Key Responsibilities:Account opening and client documentation onboarding related activitiesProvide support and guidance for the Implementation and solution perspective, where required/requested to the Sales Officers during the sales process and review client proposalsOversee the delivery and execution of all assigned projects in line with the clients’ expectations, either individually as a project manager or partner with anotherProvide pre-sales support, working closely with Sales across core GTS productsEnsure that Implementations/projects are delivered in accordance to using the Asia implementation procedures as guidelinesEnsure all internal reporting and matrixes are adhere to the implementation governance
Responsibilities + Skills
Education
Undergraduate degree, preferably in Business Administration, Finance or Marketing disciplines
Experience
Minimum of three years of experience in a private banking environment, specialising in client servicingAbility to work independently as well as in a team environment with a strong client focusStrong verbal and written communication skills in English and Mandarin
