Job Description
Make an Impact by:The works require engaging the Developer/Building owner/Consultant for discussion of the proposed diversion.Perform site survey with the Customer/Consultant to assess the affected Singtel infrastructure.Liaise with Netlink Trust (NLT) on diversion plan for pipe for NLT to proceed with fiber planning.Prepare and send budgetary quote to the requestor for diversion and track the payment.Preparation of monthly report for OPE Dashboard for the status of quotation sent, payment received, and diversion works.Coordinate closely with internal and external stakeholders for timely implement of the diversion projects and update the customer on the status.Support Finance by providing the documents and information required for progressively and final bill.Manage customer enquiries on all matters related to the status of the diversion works.Use GTECH, WFM, Billing Advice and SAP system for planning, upload of quotation letters/payments and for tracking and information retrieval.Support operation for diversion work especially during the night. 12. Any other duties assigned by the reporting Manager.
Responsibilities + Skills
Good working knowledge of PC applications such as MS Word, Excel, PowerPoint.Good communication skills, keen to learn and a team player.This role requires a mix of technical knowledge, communication abilities, and flexibility in work hours. It involves not only technical aspects but also administrative tasks like budgeting, reporting, and customer support
Education
Diploma in Electronics Engineering/Telecommunications or in relevant field.Preferably with 1 year working experience and holding Class 3 driving license.Able to work during non-office hours to support network incidents and restoration.
Experience