Job Description
DESCRIPTIONWe are looking for a motivated, entrepreneurial, and analytical Account Manager to manage key merchants in a growing business. The ideal candidate has a terrific reputation for overachieving on goals while focusing on the customer. This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solvingYou will be expected to manage day-to-day relationships with external partners, while continuing to identify new opportunities to improve existing processes for merchant onboarding, growth, and management. You will be the voice for merchants to leadership as we challenge the status quo and invent on behalf of our merchants. Additionally, you will gain experience working cross-functionally with the business, operations, marketing, product and tech teams.
Responsibilities + Skills
Education
Experience communicating and presenting to senior leadershipExperience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilitiesExperience building processes, project management, and schedules
Experience
