Job Description
As a Revenue Management Analyst, you will be responsible to effectively support the Groups Manager to manage the airline revenue from the Groups product, develop group strategies and procedures/processes to handle the group business. The role will be responsible to carry out the day-to-day operations, as well as regularly assessing the groups materialization, in line with the applicable T&Cs, seasonality and travel patterns that could have a major impact on the overall airline inventory and revenue optimization. AccountabilitiesDevelop groups business on assigned Point of Sales Regions/Channel, based on the forecast and business requirementsEnsure group requests are being evaluated accurately as per the network revenue needs using the Groups Optimization systemEnsure the groups demand is being processed within the set time frame and in line with the standard policies and proceduresCoordinate with the Market Operations Team to make sure group booking activity is managed properly as per POS/route optimization strategyCoordinate with the respective stations to achieve the group’s revenue targets and the enhancement of procedures/processes, to cater for market requirementsMaximize group revenue by using the group’s evaluation system, internal report and market intelligence toolsManage group passengers’ demand by traffic flows/passenger travel pattern to optimize network revenueMonitor the group booking patterns; confirmation, rejection and survivalWork closely with stations in handling operational needs on existing group requestsGuide the Sales Operations Team on the best practice of using the group’s tools and related business decisionsEffectively supports the Groups Manager to develop strategies and procedures/processes to enhance the overall groups business performanceProvide Management with updates on market performance and areas of concernWork closely with System Team to enhance systems performance and provide feedback on systems related issuesCollaborate with GLD Team in formulating and delivering the groups training course to the network
Responsibilities + Skills
Education
Minimum 3 years of airline or travel agency experience is requiredAirlines Reservations/Ticketing experience is a mustKnowledge of data processing and visualization tools like MS Excel, MS PowerPoint, etc. is a mustStrong analytical & decision-making skillsPrevious Group Desk/Revenue Management experience is a plusPrevious experience in Airline Sales is a plusPrevious experience in PROS Groups System or Groups Handling Desk
Experience
