Job description
Responsible to champion and implement the “Facility Quality Assurance Framework” so that Organization’s “Process Focus” Objectives are adhered to and aligned in all QRFM Residential Operations in order meet the Brand Standards, ensure customer Satisfaction & continuous improvement. AccountabilitiesConduct process trainings and awareness campaigns to disseminate information to all employees; Identify specific training requirements to bridge skill gaps.Verify the efficient implementation of the various procedures, processes, practices as per QMS requirements; plan and carry out scheduled as well as spot audits to ensure the effectiveness of the implementation.
Responsibilities & skills
Education
Bachelor Degree in EngineeringCertification in QMS (Quality Management System) / ISO Standards
Experience
Minimum 3 years total of experience with at least 2-3 years experience in QMS ImplementationExcellent Oral & Written Skills in English.
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Qatar Airways
Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 160 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.
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