Job Description
Customer Services AgentBased in Hamad International Airport, you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable customer service to all passengers travelling with Qatar Airways. You will ensure that the journey of each passenger is memorable throughout the different touch points in the Airport. Areas of service include lobby, check-in counters, aircraft boarding, coach releasing, transfer desks, arrivals, baggage services and transit hotel accommodation desk. You will constantly and consistently meet/surpass the needs of the passengers and maintain Qatar Airways professional image by adhering to all applicable policies and procedures.Specific responsibilities include the following:
Responsibilities + Skills
Education
High School qualification with 2 years of Customer Services experience.
Experience
Airport experience is an advantage but not a must.Able to work under pressure to manage competing demands and shifting priorities.
