Job Description
The Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have.What will I be doing?As the Room Attendant, you will be responsible for performing the following tasks to the highest standards:Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.Ensure that guests' privacies are protected during service.Offer all possible assistance to guests and respond to guests‘ requests.Clean and replenish supplies for guestrooms according to standards and procedures.Does turndown service when required.Ensure master keys are kept secure at all times.Keep trolleys neat and adequately supplied.Maintain all equipment in good working condition.Keep linen room neat and in good order.Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.
Responsibilities + Skills
Good knowledge of housekeeping's daily operations on guest floorsFlexible with working hours, able to work morning / evening shifts, weekends and public holidays.Good knowledge of chemical usage and cleaning rooms.
Education
High school graduate and attended skills training school.Minimum of 1 year of experience in the Housekeeping department.1-2 years of experience in similar capacity with international chain hotels.
Experience
