Job Description
The University of Auckland’s Ng Wharenoho – Accommodation department is the largest operator of student accommodation in New Zealand. We house over 4500 students in a range of accommodation styles. Our primary goal is to build and nurture a safe, supportive, enjoyable community.Job DescriptionTe Whiwhinga mahi | The opportunityWe are searching for two casual Receptionists to join the team at our newest Hall of Residence, Waiprr Hall.The Receptionist will provide general administrative and reception services for Accommodation. The role forms part of the “face” of Accommodation for visiting students, families and key stakeholders. Receptionists provide professional and customer focussed reception service for Accommodation, directing and referring enquiries from staff, students and the public as appropriate.This role includes general administrative support to residents including meeting couriers, upkeep and maintenance of photocopier and other related supplies, receiving and routing calls as appropriate, front desk support, reception support to events taking place in the faculties, liaising payment arrears and refunds with residents and doing bank reconciliations.This is a casual position, providing cover for staff leave and public holidays.Shifts are 7:00am-3:00pm or 3:00pm-11:00pmFor more detailed information, please refer to the Position Description.He krero mu | About you
Responsibilities + Skills
Education
To be successful in this role you will be a motivated self-starter who can work autonomously with the following qualifications, skills, knowledge and experience:National Certificate of Educational Achievement Level 2 and/ or Vocational qualification in a related subject.Administrative role experience (essential), and preferably experience in the tertiary education sector.Knowledge and a basic understanding of CRM and databases.Excellent customer service with good public relations and communication
Experience
