Job Description

This role places you at the forefront of the next phase in our People & Culture (P&C) Operations journey, building on the successful implementation of Workday across Beca. You will help drive frontline operational insight and continuous service improvement of our HR systems and functions, translating queries into process and system fixes to evolve and deliver value to the business. As a key link between P&C, and wider business stakeholders, you’ll work within a crossfunctional environment to deeply understand business needs and translate them into clear system and process solutions. With a strong analytical approach, you’ll dig into the ‘so what’ behind requirements, ensuring we design enhancements that align with best practice and effectively support how our people work. You’ll play an important role in capturing decisions, documenting endtoend HR processes, and partnering closely with stakeholders to ensure changes are welldesigned and wellgoverned. A core part of the role is driving the successful delivery of process simplification, knowledge management and service improvement. You’ll lead requirements discovery and analysis, translate stakeholders’ needs into clear, testable specifications, and support change adoption. Where needed, you’ll also prepare concise training guidance to help users confidently adopt improvements. This is a 12-month fixed-term role. Ko wai koe | About youYou’re a business analyst with experience working with systems, and you bring the technical credibility to see the ‘big picture’ while translating complex processes into clear, practical detail. You enjoy turning complexity into simplicity, and you use your training capability to support user adoption and help unlock tangible value from our HR technology. You’re looking for a role where you can fuel your passion for improvement, leveraging leadingedge P&C technology and smart, usercentred solutions. Curious and relationshipdriven, you explore needs deeply, challenge assumptions constructively, and help teams move toward wellinformed, practical outcomes. Success and enjoyment will come from your:Ability to identify where systems, processes or guidance needs to improve, and work with the right teams to address themStrong analytical thinking, that can be applied to real operational problemsConfidence working with stakeholders to challenge and refine processesComfortable balancing detail (cases, policies) with bigger picture improvementsEvidence of the use of AI in the day-to-day activities as a business analyst