Job Description
Job SummaryThe Revenue Officer is responsible for ensuring accurate, efficient, and transparent revenue collection and patient billing processes. The role involves maintaining financial integrity in all transactions, ensuring proper documentation, and delivering excellent customer service while supporting timely reconciliation of all payments.Key ResponsibilitiesProcess all sales and billing transactions using the company’s ERP systemOperate POS machines, cash registers, and related payment systemsReconcile daily collections and generate accurate financial reportsMonitor payments and ensure correct pricing and proper issuance of receiptsCapture and verify all relevant customer/patient information before processing transactionsMaintain records of receivables from partners (e.g., NHIA, HMOs, and other stakeholders)Handle customer inquiries, complaints, and refund processes professionallyIdentify and report discrepancies or irregularities in financial transactionsEnsure compliance with financial policies, procedures, and internal controlsCollaborate with internal teams and external partners to ensure smooth financial operations
Responsibilities + Skills
Education
Bachelors degree in Accounting, Finance, or a related fieldMinimum of 2 years experience in an accounting or finance roleKnowledge of accounting principles and financial reportingFamiliarity with accounting software (e.g., QuickBooks, Sage, or similar)Proficiency in Microsoft Excel and other MS Office toolsStrong attention to detail and high level of accuracy
Experience
