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Onsite Technical Support (Field Support Engineer)
Job description
-Promptly investigate, resolve & report any incidents, errors, events or deviations-Ensure installation, maintenance and troubleshooting is carried out within agreed OLA-Responsible for resolving concerns on signal strength, signal to noise ratio and similar parameters in accordance to Spectranet approved standard-Share insight & appropriate action against bandwidth consumption, virus infection and security threats.-Track and route problems and requests and document resolutions-Prepare daily activity reports-Inform management of recurring problems
Responsibilities & skills
Education
-HND / Graduate / Post Graduate in Electrical/Electronics/Computer/Communication/Info Tech-1 to 2 years relevant experience
Experience
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Ascentech Services Limited
Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
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