Job Description
Who We AreMoniepoint is a financial technology company digitizing Africaâs real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.What We DoAt Moniepoint we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.
Responsibilities + Skills
Education
Bachelors Degree Proven customer support experience or experience as a Client Service Representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability
Experience
