Job Description

Job Summary:The Drivers Helpdesk Unit (DHU) Manager oversees the affairs of the Unit by designing and ensuring job functions are effectively carried out. The DHU Manager also ensures assigned programs are successfully executed and office mandates are adhered to as specified by the Management.Key Duties & Responsibilities:Effectively manage and oversee the affairs of the unitPreparation and presentation of DHU reports at management meetingsInterface between the office (DHU), management and other Unit/Departmental HeadsEscalate/follow-up on driver’s cases to ensure timely resolutionOrganize daily safety pep talk for drivers and present reports to managementMake periodic reports and analysis for management decision-makingGathering of relevant driver’s related data/information for management use