Job Description

DescriptionUtilize statistical tools and techniques to analyze large datasets related to customer behavior, preferences, and interactions.Identify multiple relationships and disconnects using big data analytics to identify trends in customer dynamics.Ensure that all information and data collected, stored, shared, and reported are in line with MTNN Guidelines.Build and maintain up-to-date information on the MTNN subscriber profile.Deliver on key business metrics, i.e., subs profiles, revenue, ARPU, churn, product performance, competitive environment, and their relevant metrics.Create and maintain dashboards and reports that provide real-time insights into customer behavior and trends.Ensure data visualizations are accessible and easy to understand for non-technical stakeholders.Manage and report on the market share and provide appropriate advice on the emerging market trend.