Job description
Description: Ensuring customer satisfaction by maintaining key network KPI’s which directly impacts the network’s reliability.First Level Support & Fault restoration for Mobile, Transmission & Fixed Network including facilities (M&E). This requires 24x7 standby/shift as stipulated in duty roster.Ensuring Preventive Maintenance scheduling and adherence on network elements as per requirements are done and Corrective Maintenance to follow through adhering to ISO 9001:2015 complianceEnsuring network growth & technology development by supporting sites roll out projects in order to gain coverage and dominance by expanding network footprintsCollaborate with regional Business Units to ensure network readiness in line with Sales ActivitiesEnsuring prompt and immediate response to Authority & Governing Bodies (ie Police, Local Council, SKMM, ST, SBC & etc) on O&M related issuesTo ensure full compliance to Inventory and Service Delivery (by vendor)
Responsibilities & skills
Education
Once youve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Experience
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Maxis
Here at Maxis, we are driven by our brand purpose of mainstreaming what’s next. Our passion drives us to innovate and market services that are worry-free and ‘Always On’ for our customers. We also strive to provide an unmatched end-to-end internet experience - bringing together advanced always on connectivity and digital experiences.Our people are our competitive advantage. We prepare for the future today by developing the skills and talent of all employees, making Maxis a great place to work for people who desire to grow and learn. Underpinning this is the MaxisWay, our approach to work that champion passion, positivity, and collaboration which trigger radical change and innovation within the industry.
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