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information technology
Digibank Malaysia Project - Specialist, End User Support
Job description
Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new Digibank with us. Get to know the role:Ensure all end user support matters are handled in an effective way and timely mannerProvide end user support for computers, infrastructure, networking, audio and video conferencing systems and IT applicationsHands-on IT operations and helpdesk support in ensuring internal SLA is metResponsible to update and maintain the IT asset management system and inventory controlInvolve in the IT Onboarding and Offboarding tasksComply to Enterprise IT governance and compliance processes
Responsibilities & skills
Good analytical and problem solving skillsGood written and verbal communications skillsSupport experience in both macOS and Windows operating systems is a mustAble to work in a fast-paced working environment
Education
Experience
At least 2 years in providing end user support in the IT or Technology sectorFamiliar with cloud applications and ITSM platforms
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Grab Malaysia
They decided to solve the problem. They started us, Grab (then MyTeksi). Pretty soon, our simple goal had transformed into something bigger – to make Southeast Asia a better place.Today, Grab is present in eight countries across the region. And countless people like you, use our services every day.But you are more than just a “number” to us. Like you, we too are Malaysians, Singaporeans, Indonesians, Thais, Vietnamese, Cambodians, Filipinos and Myanmar people. You are our neighbours. Friends. Family.
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