Job description
Job DescriptionWe are looking for a qualified CS Support Associate to join our CS engagement team and help us achieve our goals. You will provide support to CS engagement team about administrative works on products, orders, deliveries and company policy.Administrative employees can help companies improve efficiency, provide satisfactory customer experiences and elevate processes. CS Support Associate provide important functions for the CS Engagement Team, customers and businesses they assist.The candidate should possess good listening skills and the ability to response quickly. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you. There are several primary responsibilities common to this occupation:
Responsibilities & skills
Education
Perform Customer Due-Diligence for existing and new clients.API connectivity and technical-related queries/ follow up.Commercial- related fulfilment/ delivery.Lead assignment to Customer Engagement team.
Experience
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Experian
Our brand reflects who we are, what we do and what we believe in. In a complex, ever changing world, the use of data is now driving significant advancements and new ways of thinking. At Experian, we recognise the importance of the role we play in unlocking the power of data to help people, business and society. Enabling people and organisations to achieve their goals.
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