Job description
Job DescriptionThe Application Manager is an individual contributor responsible for overseeing the operational efficiency, stability, and strategic evolution of AirAsia Group Enterprise products while ensuring these applications drive revenue, achieve cost savings, and meet compliance and qualitative objectives. This role requires a blend of technical expertise, stakeholder management skills, and the ability to foster cross-departmental collaboration. Key Responsibilities include but not limited to; Operational ManagementOverseeing technical operations: This involves managing the day-to-day technical aspects of all Enterprise products such as maintenance, monitoring, and user support.Ensuring application health: Making sure the applications are available, stable, and performing as expected. This includes meeting agreed-upon service level agreements (SLAs) between IT and the business.Problem management: Analyzing issues and trends reported through ISRs. This includes identifying root causes, implementing preventive or corrective measures, and/or identifying automation opportunities for increased efficiency.Security and compliance: Maintaining and adhering to cybersecurity protocols to protect enterprise data and applications.
Responsibilities & skills
Assessing the performance of vendors that provide services related to airline applications and ensuring they meet high standards.
Education
Ensure all technical specification details (TSD), functional specification details (FSD), troubleshooting guides, test scripts, and other relevant documentation are up-to-date.Participating in product audits by providing evidence, addressing any identified issues, and taking corrective actions to prevent future problems.
Experience
Ready to apply?
Sign in and make sure your profile and resume are up to date.
AirAsia
With the ever growing need to move away from traditional advertising avenues and to maximize your advertising dollars, AirAsia has come up with a unique and effective way to reach a wide spectrum of consumers. Utilising the growing reach of Asia's No. 1 Low Fare Airline, AirSpace Advertising allows you to communicate directly with AirAsia's broad spectrum of passengers, giving you a channel to get your message across effectively.Our lively and colourful travel360 magazine has op-end content, engaging features and a potential readership of...
View company profile