Job Description
Reporting directly to the Sr. Showroom Manager, the Sr. Supervisor takes a holistic approach to showroom performance, empowering and guiding a team of sales staff to achieve ambitious targets and cultivate a thriving sales environment.Job ResponsibilitiesDrive the team towards exceeding sales goals and optimizing display standards, customer service, and policy compliance.Conduct comprehensive on-the-floor coaching and training sessions, fostering high-performing and confident sales teams.Manage the onboarding and development of new staff, ensuring they thrive and excel beyond their probationary period.Champion a culture of collaboration, professionalism, and optimism, motivating the team to consistently exhibit a positive and proactive attitude.Lead the implementation of promotional campaigns, layout changes, and seasonal adjustments, collaborating with relevant departments for seamless execution.Analyze sales data, identify trends, and implement strategic adjustments to maximize revenue and profitability.
Responsibilities + Skills
Education
Inspire and motivate teams to achieve ambitious goals and exceed expectations.Equip staff with the skills and knowledge to reach their full potential.Analyze data, identify trends, and implement innovative solutions for continuous improvement.Communicate clearly and collaboratively with all stakeholders, both internally and externally.
Experience
Minimum 5 years of successful leadership experience in retail, managing and motivating diverse teams.Proven track record of exceeding sales targets and setting new revenue benchmarks.
