Job Description
Electronic service technicians are responsible for diagnosing, repairing or replacing parts for all household appliances.Job ResponsibilitiesPrescreen, identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.Configuring/troubleshooting experience with hardware including audio-DSP, A/V control, video and audio devices, and USB based software applications.Order necessary parts after initial prescreen so they are in hand before going to customers' location.Perform daily administrative functions to include warranty claims and report submission.
Responsibilities + Skills
Education
3 to 5 years field service experience in all major home appliances.Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications.Knowledge and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
Experience
