Job Description
Full job description Responsibilities•Present, promote and sell Service Contract to existing Customers •Perform cost-benefit and needs analysis of a Service Contract vs. On-call to existing customers to get higher penetration •Establish, develop and maintain positive business and customer relationships •Reach out to customer through onsite meetings, telephonic calls & other online web channels as may required •Expedite the resolution of customer problems and complaints through Field Service Managers/ Call center to maximize Customer satisfaction •Achieve agreed upon Service Contract Penetration targets and outcomes within given schedule •Analyze the given MIF/territory, track On-call MIF and track conversion reports
Responsibilities + Skills
Education
Education Degree: DiplomaMajor: Diploma in Commerce
Experience
