Job Description
Full job descriptionPurpose and Scope of the Job:Manages and leads a team of reception staff. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members. Leading and developing a group of staff or volunteers, ensuring that the service offered to customers delivered in accordance with their preferences and needs.
Responsibilities + Skills
Ability to analyze and solve problemsKnowledge of planning and scheduling techniquesAbility to perform basic patient assessments and referralsKnowledge of patient registration procedures and documentation
Education
Outpatient Head Unit, Outpatient Supervisor, Customer Service Manager
Experience