Job Description
PurposeDuty Manage in the absence of the next level Leader when requiredChampion new ways of working within stores through an open mindset and positive attitudeLeads colleagues in delivery of task prioritising customer firstPlans, allocates and follows through on delivery of task to a consistent standard across the storeDrives on the job productivitySupports colleagues through coaching and feedbackUses MI to take action to drive performanceHelps maintain a safe and legal environment for colleagues and customersSupports the delivery of an inspirational,improvedand consistent visual customer journey instore which inspires our customers to shop and buy more often
Responsibilities + Skills
Good knowledge of the commercial operation, brilliantbasicsand operational excellenceCurrent working knowledge of all VM principlesA good communicator with the ability to build relationships and work within a teamA good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing
Education
Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needsBuilds positive relationships by being a good listener and getting to know people by establishing a connection
Experience
