Job Description
Join our Service Desk TeamThe Service Desk are a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. As expected on any support desk it can be challenging but is also extremely rewarding when you see the issue through to resolution. Success. The Softcat Way.Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Do you want to make change happen by joining a team that never stands still?You will get involved in exciting technologies such as Managed Print, Connectivity, Networking, Security, Microsoft, Storage & Virtualisation and Cyber Security.
Responsibilities + Skills
We'd love you to have:Articulate; ability to communicate clearly and persuasivelyExceptional communication and interpersonal skillsMotivated, competitive and results driven
Education
Able to work independently and as part of a team, with a can do' attitudeAbility to manage and prioritise requirements, whilst maintaining a focus on quality workGood time management, and the ability to thrive in a fast-paced environment to meet SLA's
Experience
