Job Description
Job IntroductionAre you a Public Liaison Officer looking for your next contract role? If this is you then please read on as we may just have the role for you.Founded in 1968, Griffiths are a sustainable Civil Engineering Contractor that helps connect communities through delivering Road, Rail, Water, and Utilities projects. We pride ourselves on delivering the highest quality projects in a healthy, safe, and sustainable manner to improve people’s everyday lives.We have a fantastic opportunity for a Public Liaison Officer to join our team at our offices in St Austell. We are open to applications from candidates who live in; or can commute from some of the following areas: Truro, Falmouth, Redruth, Newquay, Padstow, Bodmin, Looe, Liskeard, Plymouth, Okehampton, Barnstaple, Exeter, Torquay, Paignton, Dartmouth, Tavistock and the surrounding areas.As part of a global business in CRH and a Business Unit of Tarmac PLC, the career opportunities are limitless. We are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.Please note - this position is for a 12-month fixed-term contract, and you must have access to your own vehicle as it will involve travel across the region of workRole ResponsibilityThe successful Public Liaison Officer will report directly to the Future Generations Manager where you will work closely with the SHEQ Department and the scheme project managers.On a day to day basis, the responsibilities of the Public Liaison Officer will include the following (not exhaustive):Developing, implementing and managing community liaison, customer care and communication plansLiaising with all key stakeholders including emergency services, local council/councillors and attending stakeholder forumsKeeping all businesses and stakeholders informed of upcoming works and proposals including traffic management and parking restrictionsTake a lead in the preparation, recording and distribution of community engagement materialsManaging, coordinating and responding to customer contacts, enquiries and complaintsMaintaining records, including a compliments/complaint register
Responsibilities + Skills
The ideal candidate will be a Public Liaison Officer who is a self-starter and able to manage deadlines, be proficient in Microsoft Office and be a strong team player.Although not essential, having experience of working on large civil engineering/building infrastructure projects and the construction industry would be beneficial; as would having a CSCS card and knowledge of the regulatory environment in construction or rail.
Education
Car allowanceContributory pension schemeAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.Access to our Employee Assistance helpline for free and confidential adviceAccess to join our Employee Communities inc. BAME; LGBTQ+; Working Parents
Experience
