Job Description
You will be responsible forAs a Shift Leader, My role involves:Coordinate the team to deliver the easiest shopping trip in the communityOpening/closing the store and completing duty cover, making sure all decisions are right for customers, colleagues, and everyone’s safety.Being the go-to person for colleagues in the absence of the Store Manager for day-to-day operational queries.Supporting the Store Manager to co-ordinate seasonal, community and charity events, creating a great inclusive atmosphere.Making sure the store is always clean, tidy, and well presented.Prioritise the replenishment of products that matter to our customers.Making sure point of sale and shelf edge labels reflect what good looks like.Taking immediate action for any overcharges and preventing any reoccurrence.Proactively manage queues in store to deliver a great shopping trip for our customers.Co-ordinating colleagues, ensuring they deliver daily priorities and have their breaks at the right time to fit around trade patterns.Being knowledgeable about my store, coordinating others to deliver the practical actions to make improvements.
Responsibilities + Skills
Education
Resolving colleagues queries in the absence of the Store Manager, or escalating these to the Store Manager where appropriateEnsuring the store is staffed appropriately, reacting to short term absences/sickness by actively finding cover for shifts.Being a recognised Keyholder for the store, attending alarm call outs where necessary to ensure the safety and security of the store
Experience
