Job Description
Job Introduction Are you an experienced Service Delivery Coordinator? Do you enjoy multi-tasking, engaging with customers, taking orders, providing updates and guidance? Are you passionate about working in a fast paced environment where no two days are the same? We are currently looking for a Customer Service Coordinator to join our friendly ReadyMix team based at Tarmac Birtley Office in Chester-le-Street. As well as Birtley and Chester-le-Street this role is easily accessible from Gateshead, Newcastle upon Tyne, Consett, Durham, Sunderland, Middlesbrough, Hartlepool, Darlington, South Shields, Wallsend, Longbenton, Hexham, Alnwick, Morpeth and the surrounding areas. We are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.
Responsibilities + Skills
Education
Engaging with customers to receive and process ReadyMix concrete ordersScheduling delivery times in line with customer expectationsWorking alongside the distribution team and the wider area transport team to provide a cost effective, sustainable, safe and customer focused transport operation for the businessManagement of compliance and legal requirements both from a statutory, industry and Tarmac perspective ensuring all contract and/or third-party hauliers are operating to Tarmac standards, practices, and procedures
Experience
