Job description
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description:*Preferred candidate identified*Provides a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations function. Communicates with partners in a professional manner, demonstrating clear understanding of clients / partners needs and TD products and processes. KEY ACCOUNTABILITIES CUSTOMERExecute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function / partner to facilitate resolution and ensure that service quality is maintainedIdentify opportunities to improve service delivery and support process improvement initiativesSupport partners with incoming transactions, validating information as needed to perform adjustments within authority levelsDevelop and maintain working relationships with customers, partners and vendors including responding to questions and / or concerns in an effective and timely manner
Responsibilities & skills
Education
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamworkEnsure the timely communication of issues / points of interestSupport the team by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team and business unit
Experience
Ready to apply?
Sign in and make sure your profile and resume are up to date.
TD company
TD Bank Group is one of the largest banks in North America, with deep roots in the community dating back more than 150 years. We offer retail, small business and commercial banking products and services to millions of customers across Canada, the U.S. and the U.K.At TD, we can offer you the chance to build a rewarding and fulfilling career. This is a place where you can realize your aspirations and achieve your goals, within a supportive and inclusive environment. Collaborating with talented colleagues on interesting and challenging work, every employee has the opportunity to make a profound impact on our business – and our communities. We’re committed to making a difference in people’s lives, partnering with local organizations and initiatives that positively affect the areas we work in.
View company profile