Job Description

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.Bombardier’s Benefits ProgramWith our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:Insurance plans (Dental, medical, life insurance, disability, and more)Competitive base salaryRetirement savings planEmployee Assistance ProgramTele Health ProgramWhat are your contributions to the team?Support the growth of Aftermarket Customer SupportProvide technical support, plan and answer Customer queriesMaintain clear communication with stakeholders, complete your work with high quality standardsUnderstand engineering concepts and interpret engineering drawings, specifications, and other technical data sourcesBe compliant, create, maintain critical spare parts attributes and information in SAP Material Master based on supporting engineering dataIdentify potential risks and provide recommendations to mitigate them ensuring they align with organizational goals and practicesHow to thrive in this role?You have a minimum of a college diploma or civil, military training in aircraft maintenance, technical writer or other aerospace disciplineYou have 2 to 5 years of experience in aircraft maintenance, operations, aerospace engineering or equivalentYou have excellent communication skills, with the ability to effectively convey complex technical concepts to non-technical audiencesYou have knowledge of aircraft systems, airframe and powerplants, discipline of maintenance practicesYou can read and interpret Aircraft Illustrated Parts Catalogs, maintenance manualsYou are highly organized, able to plan and establish work priorities, capable of handling multiple tasks and can meet tight deadlinesYou are team player, customer service focused individual who can work collaboratively within cross functional groups in a global networkYou have knowledge of MS Office systems and SAP systemsYou can communicate well in both verbal and written in English and FrenchYou are available to work on rotating work shifts (evenings, weekends, holidays, etc.)