Reporting Specialist

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity: Reporting to the Senior Manager of Network & IT Analytics, the successful candidate will be responsible for developing reports, dashboards and underlaying data structures that support new and existing technology operational metrics, goals and objectives. The candidate will work closely with technology operations process owners, internal and external data management and architecture teams, to design and build optimal data structures and ensure data integrity required for reporting and dashboard development. The candidate will collaborate with all levels of organization, internal and external to technology, to define reporting requirements.Based on reporting requests and assigned projects, the successful candidate will research and analyze available data, statistics and operational process standards and will work with Technology process owners and primes to determine and recommend the appropriate metrics for reporting. In addition to reporting and dashboarding projects, the candidate will engage in continuing improvement process to review existing reporting portfolio and systems and recommend more robust and efficient solutions. On occasion the candidate may be engaged in operational situations troubleshooting various data structure or access issues.