Job Description
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team!Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job DescriptionDisclaimer: Marketed as Business Development Representative but the official title is B2B Sales Customer Expert IIAbout Us Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce. Our Work Culture At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.Autonomous - We encourage and trust your decision making skills.Progressive work environment- If you have skills to prove we have all ladders for you to growFlexible - We believe in resultsInnovative - All ideas mattersInclusive - Everyone is Included and everyone wins
Responsibilities + Skills
Education
Execute daily outbound phone calls/emails, contact prospective decision makers, build quick rapport, assess needs and qualify.Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs.Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure.Lead and contribute to team projects to develop and refine our sales process.Develop and codify best practices and sales workflows for interactions with prospectsAchieve or exceed monthly sales quota.Reach out to existing customers to pitch new ancillary products or increase spend in products currently used.Troubleshoot small technical setup issues or route them to relevant teams.
Experience
