Job Description
Telstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstras customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionOur purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not just a job, its an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.Every day is different.A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.Every day is an opportunity to showcase your X-factor. To ensure youre at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.If youd like to know a little more, heres something we prepared earlier: Life at TelstraWe offer the perkiest of perks.When it comes to rewarding our people, weve got so much to be excited about. Some of these include:30% off Telstra servicesExclusive discounts and offers across 240 brands and partnersA flexible, inclusive approach to parental leave do it your way!Unlimited access to 17000 learning programs something for everyone!Monthly performance rewards and recognition programsTheres more! Benefits Your Way - Telstra
Responsibilities + Skills
Education
The ability to easily build a connection with a variety of new and existing customersAn appetite to quickly develop customised solutions for customersA drive to reach (and exceed!) sales targets and KPIsThe hunger to learn and grow within the role (and beyond!)A positive and resilient approach to customer service within a busy environmentExperience in a customer-facing role
Experience