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Telstra Retail: Customer Service & Sales Consultant Customer

Job Description

Telstra Retail: Customer Service & Sales Consultant Job SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionOur purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too. Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers. If you’d like to know a little more, here’s something we prepared earlier: Life at Telstra We offer the perkiest of perks. When it comes to rewarding our people, we’ve got so much to be excited about. Some of these include:30% off Telstra servicesExclusive discounts and offers across 240 brands and partnersA flexible, inclusive approach to parental leave – do it your way!Unlimited access to 17000 learning programs – something for everyone!Team performance-based rewards and recognition programsTelstra simThere’s more! Benefits Your Way - Telstra 

Responsibilities + Skills

Education

The ability to easily build a connection with a variety of new and existing customersAn appetite to quickly develop customised solutions for customersA drive to reach (and exceed!) sales targets and KPIsThe hunger to learn and grow within the role (and beyond!)A positive and resilient approach to customer service within a busy environmentExperience in a customer-facing role

Experience

Job Summary

  • Published on: Thursday, 30th April 2026
  • Designation: Telstra Retail: Customer
  • industry: Retail
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Brisbane
  • Salary: 0
  • Gender:
  • Application Deadline: Thursday, 30th April 2026

About the Company

  • Company Name: Telstra.
  • Address:
  • Website: www.telstra.com
  • Company Profile:
  • We're Australia's largest telecommunications and technology company with a presence in over 20 countries.But we're always thinking big. We have ambitious growth plans, with a clear vision to become a world-class technology company that empowers people to connect.That is why your ideas, passion and energy will be welcomed regardless of where you are or what you do.

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