Job Description
Who We AreHi! We are Telstra Purple. We deliver digital transformation for Australian and global businesses in an exceptional way. We are passionate about innovation and giving purpose to technology. So, you can be a part of the wider Telstra network, have a flourishing career and work with a team powered by human connection that prioritises wellbeing and choice. Focus of the RoleWe are on the hunt for a dynamic Technical Analyst who thrive in the adrenaline-fueled environment. If you have a passion for diving deep into complex challenges and emerging victorious, then this opportunity is tailor-made for you. What We OfferFlex appeal: choose where, when and how you workPerformance-related payAccess to thousands of learning programs so you can level-upGlobal presence across 22 countries; opportunities to work where we do business.Purchased annual leave schemeAdditional Telstra day offAdditional 30% off Telstra products and servicesToolkit provided (laptop + mobile phone + plan paid for) What You’ll Do
Responsibilities + Skills
Buckle up for an adventure as you carefully navigate the Agile and ITIL principles. Utilise your skills in process analysis to develop and enhance procedures that guarantee the best results when providing services.
Education
Get ready to showcase your exceptional written and verbal communication skills in a dynamic customer-centric setting. You'll collaborate with internal and external teams, attend customer meetings, and handle escalations and emergency events. Hang on tight for an action-packed experience!
Experience
