Job Description
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Are you a maker who loves to build teams and products to solve real problems for customers? Atlassian is looking for a Senior Engineering Manager to join Jira Service Management to lead our Virtual Agent program. Jira Service Management's virtual agent, powered by conversational AI, automates support interactions and empowers service teams to deliver exceptional support at scale. Powered by LLMs and purpose-built ML models, the virtual agent is a flagship experience for the new Atlassian Intelligence.
Responsibilities + Skills
Help to prioritize and coordinate the teams work alongside your product management and design peers.Continuously improve Halps engineering team and processes.
Education
Enable your multi-functional team to ship features quickly and safely as our team grows in size, providing them with the tooling and processes needed for success.Ability to drive technical and operational excellence, pushing innovation and quality.
Experience
