Job Description
Your new roleThis role will involve assisting with assessing and processing of contractor invoices and the delivering of prompt, efficient and customer focussed repairs and maintenance services to the Departments clients in the Southern Region. This position assesses and actions repairs and maintenance requests for remote community, government employee housing, town camps and urban housing in line with the Remote Public Housing Management framework and the Residential Tenancies Act.Key duties and responsibilities:To provide a professional and courteous client service to Departments clients when they report repairs and maintenance issues through the Maintenance Call CentreEnsure all tenant details and maintenance requests are recorded accurately, prepare work orders for the Departments Maintenance Contractors to
Responsibilities + Skills
Administrative and organisational skills including attention to detail, ability to work to timeframes and maintain accurate records and files
Education
Ability to work in a service delivery/call centre environment providing a professional and efficient service
Experience
