Job Description

Job SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstras customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionReady to Make a Difference? Join Our Iconic Team at Telstra!At Telstra, were more than just a leading telecommunications companywere where passion meets purpose. As a Retail Customer Service & Sales Consultant, youll have the opportunity to work for aniconic Aussie brandthats been connecting Australians for generations. You wont just be a friendly face in-storeyoull be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.What Youll Be Doing:Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.Be the Go-To Tech Expert:Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.