Job Description

Job SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstras customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionReady to Make a Difference? Join Our Iconic Team at Telstra!At Telstra, were more than just a leading telecommunications companywere where passion meets purpose. As a Retail Customer Service & Sales Consultant, youll have the opportunity to work for aniconic Aussie brandthats been connecting Australians for generations. You wont just be a friendly face in-storeyoull be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.What Youll Be Doing:Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.Be the Go-To Tech Expert:Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.Salary and Benefits:Hourly Rate:$30.33 per hour*Junior rates apply for those under 20 years of age.*Penalty rates are as follows:Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.Plus 12% SuperannuationPlus 10% Variable Remuneration****If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plans rules (which we may change from time to time).**the first 2 months guaranteed while you learn on board.Generous Discounts:Enjoy30% off Telstra servicesand exclusive offers with over240 brands and partners.Leave Options:Take advantage of16 weeks of paid parental leave, theTelstra Extra Day Off,gender affirmation leave,Cultural Leave,Blood Donor Leave, and the ability to purchase up to4 weeks of additional leave.Training & Career Growth Opportunities:Access over17,000 learning programswith LinkedIn Learning, and develop your career with ourFuture Ready programdesigned to build on your skills and prepare you for your next step.Flexibility:We offer flexible working hours and a supportive approach to parental leavedo it your way!Recognition & Rewards:Benefit frommonthly performance rewardsand a range of recognition programs to celebrate your success.Inclusive Culture:Join a diverse and inclusive team where everyones unique perspective is valued and respected.