Job Description

As the Head of Performance and Recognition, you will be responsible for developing and embedding effective performance and recognition strategies across Westpac Group to drive a culture focused on customer service, great performance outcomes and risk confidence. This critical role will deliver business outcomes, by engaging our people to perform in their roles.You will be a key member of the Reward, Performance & Accountability team, a Centre of Excellence within Human Resources, who design and implement strategies that have a strong impact on business performance, culture and our People Promise. You will work closely with your HR colleagues and internal business customers to ensure our strategies and frameworks drive the right outcomes and experiences for both our people and customers. You will also hold extensive relationships at senior levels across the Group in key functions such as Finance, Strategy and Risk.Reporting to the General Manager, Reward, Performance and Accountability, as the Head of Performance and Recognition, you will design and lead performance management activities and processes for CEO, Group Executives, General Managers and other specified roles. Here the focus will be on driving quality scorecards and objectives aligned to business priorities. You will design and embed the performance management framework which considers the broad ecosystem of performance tools and ensure regulatory and stakeholder requirements are met. This includes communicating the various phases of the performance management cycle, ensuring effectiveness, and monitoring compliance.