Job Description

Our state government client is seeking an experienced Finance Project Support Officer on a temporary 6-month contract with the possibility of extension. This is a key role in supporting the rollout of a finance and administration system across multiple sites, ensuring smooth onboarding, and building user capability during a large-scale transformation. You will provide high-level system support and expert advice to end-users, resolve issues, and contribute to the development of procedures and guidelines for consistent deployment. The role requires strong stakeholder engagement and a commitment to exceptional customer service.Your new role Provide high-level system support and facilitate onboarding of users into the new solution.Deliver advice and solutions to issues raised, building user confidence and capability.Assist with deployment and support strategies and coordinate activities across business areas.Develop and maintain documentation, standards, and guidelines for implementation.Establish and maintain effective communication networks with internal and external stakeholders.Support change management initiatives and represent the team on committees and working groups as required.Maintain a strong focus on customer service delivery and continuous improvement.A financial background with practical knowledge of financial processes is highly essential.Proficiency of TechnologyOne (TechOne) or CiA systems is essential.Australian citizen or permanent resident.Demonstrated ability to support system implementation and resolve issues at an organisational level.Strong written, oral, and interpersonal communication skills with the ability to consult and negotiate effectively.