Job Description
Your responsibility in this role is to be the Content Designer/Specialist within a cross functional team to deliver a program of work. You will identify the concepts a customer needs to know, determine the best way to communicate those concepts, write copy, and secure approvals. The form of the content will depend on the program of work but will typically be short form informational or micro copy to support a digital user flow. This role works closely with other capabilities such as UX, UI, behavioural science, and others. You will both represent and be supported by your home team of 8+ content designers.
Responsibilities + Skills
Education
You can give and receive constructive feedback via peer review and capability building sessions with other content designers to help develop this fast-growing practice within the businessFamiliarity with Jira and Agile
Experience
Experience in approval processes with legal or other approvers, refining the content as necessary, and documentation of approvalsYou have been an advocate for content-led design and accessibility best-practiceExperience using analytics and testing to inform decisions and improve content
