Job Description

Customer service role working with the local communityThe Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation where the best talent thrives. This includes offering opportunities for our employees to work towards industry recognised qualifications (backed by us) and work with proven leaders that will help you accelerate your banking and financial services career.How will I help?As a Customer Service Officer, you will be key to St George's strategic purpose of creating better futures together, helping our customers, communities and people to prosper and grow. The role of a Customer Service Officer involves consistently processing customer transactions efficiently and accurately, in addition to providing a seamless service. You will also identify opportunities to help our customers meet their financial needs by referring them to the right person.What's in it for me?In a word, lots! Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you'll be paid well, and supported throughout your career so you can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer.