Job Description

Job DescriptionEntry level opportunity for committed customer service super stars seeking a long-term career in financial servicesFull time paid training providedPermanent role based in the CBDBT is one of Australia's leading wealth management brands. As part of Westpac Group, BT has been helping Australians build and protect their wealth since 1969. We provide investment and superannuation solutions to help you prepare for today and tomorrow. We aim to provide a dynamic, supportive, friendly environment and culture for all.We have a drive for success and offer genuine career growth and development opportunities for committed team members looking for a career in financial services. BT Customer Relations is a fun and fast paced environment with an award winning office located in Barangaroo. You will thrive in an office-based corporate environment, and this will be your home base but you will need the self-leadership and maturity to work from home if it is required (subject to business needs).Strong customer focused mindset and experience supporting customers and their escalations through empathy, creative problem solving and ownershipMust be confident in dealing with high call volumes with the maturity to work from home if required (subject to business needs)