Job Description
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities:OverviewWorking at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. ResponsibilitiesOverviewOur Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams. ResponsibilitiesYou will drive revenue growth across Atlassian’s full product portfolio in APAC- Australia New Zealand (ANZ) Public Sector/Government territories by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.
Responsibilities + Skills
Education
Five or more years experience in account management, inside sales, customer success or other relevant business areas (ideally in Public Sector- Australia/NZ)Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and culturesProven track record of meeting or exceeding performance goalsExperience managing high-revenue customer engagements with Enterprise-level customersExperience managing complex, end-to-end sales cycles is preferred
Experience
