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Senior Product Manager - Customer Experience - Careem

Talent Pal Dhaid Full-time

Job description

Dubai, United Arab EmiratesCareem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.Careem is the leading technology platform for the greater Middle East region. A pioneer of the region’s ride-hailing economy (mobility of people), Careem is expanding services across its platform to include multi-modal transportation, deliveries (food, groceries, order anything, B2B), home services and fintech. Careem’s mission is to simplify and improve the lives of people and build an awesome organization that inspires. Established in July 2012, the company operates in more than 100 cities across 14 countries and has created more than two million job opportunities in the region with tech offices based in Dubai, Berlin, Lahore and Karachi, and business offices around MENA. Careem was recently acquired by Uber at a valuation of +3.1B$ but continues to operate independently.

Responsibilities & skills

Education

Clear evidence of unlocking crazy, product-led growth in the B2B/B2B2C space e.g. Marketplaces, e-commerce, quick commerce (food, grocery delivery), urban mobility, SuperApps, fin-tech or similar

Experience

5+ years of Product management experience in customer-facing, B2B or SaaS products on a global scale across a mix of 0 to 1 products and scaling growth

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About the company

Talent Pal

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
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