GreenTodays
Jobs portal United Arab Emirates
← Explore jobs in United Arab Emirates
Mandarin Oriental Hotel Group
Miscellaneous

Hostess, Tasca (Portuguese Cuisine) Departure In Accordance

Mandarin Oriental Hotel Group Fujairah Full-time

Job description

ResponsibilitiesHave a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests.Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.Take reservations by phone, by email, through internet booking applications and in person and update the reservationsystem accordingly as per the standards in place.To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel.

Responsibilities & skills

Proactively gather and record guests preference to superiors and act upon them whenever known and maintain the database.

Education

Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.

Experience

Ready to apply?

Sign in and make sure your profile and resume are up to date.

About the company

Mandarin Oriental Hotel Group

As Head Chef, you will be the culinary visionary behind our esteemed Greek restaurant. Your creativity and expertise will craft menus that blend tradition with innovation. You will lead a team of passionate chefs and inspire and guide our culinary team to consistently deliver a memorable Greek dining experience to our guests.
https://www.mandarinoriental.com/en/
View company profile