Diagnostic Technician

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.  Overview of the Role:BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide. As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE. The Diagnostic Technician will diagnose and repair increasingly complex vehicles, ensuring issues are resolved correctly the first time. The role requires current technical knowledge, strong analytical ability, and clear communication with workshop colleagues and customers.  What You Will Do:Diagnose vehicle faults and complete repairs accurately.Support technicians with diagnostic and repair procedures.Minimize repeat repairs through high-quality workmanship.Explain completed and required work clearly to service advisors, supervisors, colleagues, and customers.Recommend improvements to tools, equipment, work methods, and the workshop environment.Identify training needs and maintain up-to-date product knowledge.Assist spare-parts colleagues with correct parts identification.Contribute to technician productivity, utilization, and efficiency.  Required Skills To Be Successful:Diploma in Mechanical or Automobile Engineering.3–5 years’ experience in a reputable workshop in a similar role.Strong automotive diagnostic and technical skills.Effective verbal communication and teamwork.Customer-focused and analytical approach.Integrity, perseverance, assertiveness, and attention to follow-up.Strong planning, organisation, and task-management skills.